Life balance without sacrificing customer satisfaction

Help entrepreneurs and managers to understand and remove the blockages they face. Support them in definingAction plan relevant and effective so that they can take strategic decisions in line with their values and their ecosystem.

This is the raison d'être ofOfficina Mentis.

Hello and welcome,

During my 20 years in the creation and management of businesses and entrepreneurial projects, I have found that the biggest problem entrepreneurs face is freeing up time, without sacrificing customer satisfaction.

The origins of this situation are:

❌ Lack of a clear plan.

❌ Non-optimized or even non-automated processes.

❌ An ineffective communication strategy.

So I created Officina Mentis to support entrepreneurs and business leaders by providing them with

✅ The mindset

✅ The organization

✅ The strategy

✅ Knowledge

✅ The tools

necessary for their development, until they reach their goals.

The expertise acquired throughout my career has led me to develop the CATAN method. A five-step method that allows me to give my clients the transformation they need to get out of their situation, better manage their time and thrive.

Why five steps?

Because it is a short process, easily assimilated, and therefore easy to implement to obtain concrete results.

With real support over time, we take the time to put things down, to analyze all the blockages that have prevented you from moving forward as you wished so far. Then we activate the levers to set up the transformation that will allow you to achieve your goals.

Practical courses, document templates, tutorials, simple and effective tools and support, are the essential elements to progress at your own pace in learning and evolving the way your business operates.

At the end of the process, you will be a new person with a new mindset and a range of tools adapted to the context in which you work.

Why work on the entrepreneur's mindset and the organization as a priority?

Because these are the first two pillars of entrepreneurial success!

The mindset allows the entrepreneur to focus, take action and persevere until you reach your goal.

Organization gives it the methodology and analysis. formidable tools to optimize your time and quantify your progress.

The idea that perfection is achieved with practice is a myth. Only perfect practice leads to perfection.

One of the fundamental elements in the development process is practice, training. The more you practice, the more confidence and control you have. This principle is true as long as we practice well!

Two other elements are also essential for progression.

Control. It allows you to validate that you are going in the right direction. Control is an essential element in any activity. With my method you know how to control, because you have the techniques and tools necessary for the efficient management of your business. We adapt them to your activity and I guide you in their use. If so, you understand why you are not having the expected results, and you know how to act to correct what is not working because you know how to effectively control your business.

The mindset is essential to accept to question yourself, but also to effectively face the problems on your way. It allows you to take a step back, to differentiate between perseverance and stubbornness, to face problems and above all to stay calm over time. The right mindset brings you to mastery of the process while protecting you from the stubbornness that leads to failure. Throughout your support, I will ensure that you can develop this essential mindset for entrepreneurship. Through specific questioning during our sessions, I will guide you towards the openness that drives successful entrepreneurs. Different workshops and exercises that I will offer you will strengthen these skills that you will develop. You will integrate them to the point of not paying attention to the risk of failure. Your thoughts will be directed towards the solutions that will enable you to successfully cope with each situation.

So what happens when you have the right mindset, the right tools, and the right methodologies?

Your days are transformed!

Your efficiency is increased tenfold, and it is natural that you have more time. Time that you can enjoy without feeling guilty towards your customers because your business is more efficient and brings better results to your customers. Their satisfaction is improved and they become your first ambassadors.

I am a member of the ICF, so my method is in line with the coaching standards recognized by the federation.

My publications

Developing a strategy for your business: what to do (and what not to do!)

Develop a commercial strategy is essential when starting an activity. It does not matter whether you sell products or services, whether your company operates internationally or whether you are a self-employed person ………. Read the article

Take back control with the entrepreneurship coach!

You have created your box for some time. You've done all the right things, it pretty much works, but there you go: you feel the fatigue hit you after weeks, months, sometimes a few years of total dedication to your business. You no longer know exactly where you ...... Read the article

Entrepreneur's mindset | The fundamentals for success

The winning mindset Entrepreneurship is not an easy world. It comes and goes. One day you see orders pouring in, the next day you experience customer criticism or supplier defection. How to sustain yourself and succeed in such unstable conditions? Beyond your skills and ……… Read the article

When you became contractor, you thought you would find some form of freedom. Now it is the other way around: you are drowning in tasks and the responsibilities and no longer find a minute of your own for your family, your friends, your former hobbies… Perhaps you are even cutting back on your sleep to lengthen the days. Stop! ……. Read the article

Ethics: added value for your business!

Your business, you created it with your own hands. She is part of you. She is a bit like your child and it is normal that you want to transmit your values to her. I would even say it's completely legitimate. So you do it in your everyday life …… .. Read the article

Stress, an entrepreneur's pet peeve

Are you tired ?
Do you feel like you are running after time?
Do you ever ruminate? Even get depressed looking at your agenda or your income statement ?
What if you suffered from the famous entrepreneur stress ?…….. Read the article